If you are having problems viewing the MyHealthLab demo, please try the following:

• Ensure that you have the latest version (version 7) of the Flash Player installed.
• Review the Flash Player troubleshooting steps available from Macromedia.
• After launching the demo pop-up window, reload it by pressing "Ctrl-R" on your keyboard.
• Delete your web browser's temporary internet files (usually
  found in the "Internet Options" menu choice under "Tools").
• If no new window opens when you click the "Launch" button,
  ensure that you have JavaScript enabled in your browser, or go here.