14.3 Asynchronous Interactions: Different Time, Different Place

Electronic mail:

• can be too loosely structured
• sometimes overwhelming
• transient
• tools
• filtering
• archiving
• mailing lists
• discussion groups
• typically text-only but increasingly includes other structured objects
• graphics
• sounds
• animations
• web pointers
• video
• voice mail
• Lotus Notes integrates
• electronic mail
• newsgroups
• telephone-call tracking
• status reporting
• text-database searching
• document sharing
• meeting scheduling
• other cooperation tools
• making e-mail universal requires
• increased simplification
• improved training
• easier filtering
• lower-cost hardware and network services