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Write a 2-5 page letter to the designers of some user interface - it could be one you know or one you wanted to learn. Describe how and how long you worked with the system, and give some positive comments about what you liked. Then describe major, middle, and minor suggestions for improvements.
You might organize your report by task domain problems (functions you couldn't accomplish, incorrect outputs, poor metaphors, etc.), computer domain semantics problems (flawed error handling, lack of reversibility or shortcuts, invisibility of options), and syntactic problems (misspellings, layout slips, wrong fonts, inconsistent commands, etc.).
You may want to include screen prints, error messages, or output samples.
A thoughtful letter might compare with other systems and give references
to support your comments.
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Last Updated: 25 November 2000 |